Monday, May 29, 2017

Frequently Asked Questions

FAQ: You have questions. We have answers.

1. What is the minimum amount required for pick-up? No job is too big or too small.

2. How much volume can the truck’s shredder handle? Approximately 1,000 lbs per hour.

3. How long does an on-site shred take? The average time is approximately one hour, but this varies depending on the volume of documents which need to be shredded.

4. Do you offer shredding for residential customers? Yes, however it is usually more cost effective for residents to drop off their documents rather than to pay for a pick up.

5. What is the price you charge to shred documents? The cost can be as little as a dollar per day depending on a number of factors, such as volume, location, and frequency of pick-up. For an exact price, please contact one of our knowledgeable representatives to discuss your needs and how we may help you.

6. What happens to documents once they are picked-up? Paper products are returned to our facility where they are sorted, shredded, baled, and then shipped to a mill for recycling.

7. How long will it take for someone to pick up my material after I’ve called in and requested a pick-up? If you are not already a scheduled customer, it generally takes two weeks or less, depending on your location. If you are located in Kentucky or Tennessee, the time can be a month simply due to logistics. We also do the occasional Saturday pick-up for those customers who wish to have their shredding done in a week or less.

8. What is a COD? A “Certificate of Destruction” is a signed document stating the date the materials were destroyed. It is a legal record of compliance, which our customers receive. We operate state-of-the-art shredding equipment, which fulfills all regulations for document destruction. Our customers feel secure in knowing their documents are shredded properly.